Testimonials

Respectful and helpful folks, I will recommend Ideal floors to anybody, they are certainly the best place when it comes to floor.

I’ve worked with Gerardo Gallo (with Ideal Floors), for about 15+ years. He’s always followed through and provided the material and labor I needed. Costs are always good and service is excellent.

It went fast and smoothly

Great service, great carpet great communication. Thank you.

Great prices! Friendly service. Lots of inventory. I highly recommend.

They were incredibly easy to work with. They offer excellent pricing and a wide selection of products—Flooring, Counters, and more! We purchased commercial-grade flooring, and ideal Floors beat all pricing and quality.

Good customer service - worked to get us samples and quotes with minimal TAT.

The crew that worked on our house was amazing! They scraped the floor after removing all the carpet. They rolled up the carpet keeping it clean and organized. They even vacuumed the carpet afterward. We where very pleased. Thanks for a wonderful experience.

This is the second time I've used this company to carpet my floors. They always have the best bid for the job and Ricky is great at communicating every step of the way. Highly recommended! Will use them again!

My sales rep Sean was fantastic. Everything went smoothly!

Great customer service

IDeal floors is my new go to place for flooring. They are prompt and courteous with a great selection to pick from. The staff was very helpful and wonderful to work with. I haven’t had the installation done yet but am looking forward to seeing the end result.

I walked in randomly and Edwin was quick to help. Edwin helped me identify the cost of each item I was looking for and was very helpful with the whole process. Quality of the cabinets are excellent compared to the store bought ones for the same or even cheaper amount.

The person that helped me, I believe. Nancy, was fantastic. She was very helpful and prompt. Very nice to work with.

My experience with Ideal Floor in Garland was a good one, from finding the correct match of an existing wood floor I bought from them 10 years ago to the fast checkout and picked up/load in truck, all less than 1 hour. I can’t be happier! Thank you! You guys earned my business!

Clean showroom with a lot of choices. Kind staff that will listen and help you get what you want and need!

The guys were great!! Appreciated their help and awesome cheerful attitudes…

Best sekection I gave seen.

Fast response and very helpful. Found laminate and ordered through a text message. (My choice)

Idea Floors is an ideal place to do business!

Nicest people. Excellent prices.

Rick is a very good

We initially hired a general contractor to install over 1,200 square feet of flooring, but unfortunately, he turned out to be completely untrustworthy and unprofessional. After more than three weeks, all he managed to do was poorly remove the existing flooring—leaving behind a huge mess and proving he was unqualified for the job. That’s when we turned to Ideal Floors—and I’m so glad we did. From the moment they arrived, Ideal Floors brought professionalism, punctuality, and impressive efficiency. Their prep work was outstanding, and they completed everything, including installing new baseboards, with precision and care. While the GC claimed the job would take 5–6 days (after already wasting three weeks), Ideal got it done beautifully in under two days. We’ve been loyal customers of Ideal Floors since the Big Bob days, and I truly regret ever straying. Our floors are absolutely stunning, and we finally have peace of mind. If you want a smooth, professional experience with incredible results, Ideal Floors is the place to go. A special thank you to our amazing sales rep, Sean Alexander—he was warm, understanding, and always had a reassuring word when we needed it most. He turned a frustrating situation into a great experience. What started as a nightmare became a dream come true, all thanks to Sean and the Ideal Floors team. We couldn’t be happier!

Easy to work with and communicate. Fast service with a crew that did great work and cleaned up well before leaving.

Excellent services for all your flooring needs. Great customer services from the time you walk through the door and great delivery! No one can beat their prices! Ask for Bubba

The install team was professional, detailed, very communicative, and fast! Our home looks brand new and we will continue to be repeat customers of iDeal Floors.

Super

When I entered the store i received a warm greeting, and when I asked for a certain type of carpet everyone aided and assisted and got my carpet too me in less than 15minutes. I was really in a rush but they did not know, although you would have thought they knew. I truly enjoyed my visit and will tell everyone I know about my experience and the great quality of carpet.

Great deals

Alex was very helpful and knowledgeable about the products and gave me different options. He was also prompt and attentive, ensuring I had the information and support needed to confidently make my choices

Rick is a nice salesman! Very good service and price!

Very professional, prompt and detailed service. A Simple solution to complicated problem. Able to source the product quickly and provided multiple shipping options to facilitate cost effective expedited delivery. The best customer service I've ever experienced, connecting simple online inquiry to boots on the ground installation with a personal touch.

Gerardo was very helpful. He had an answer for every question.

As a Realtor, I have recommended ideal floors to my clients because their service and price equals great value. I’ve used them personally and have always been very pleased.

(Translated by Google) I liked the service, I went for an apartment and left with another one with a better price and quality. (Original) Me gusto el servicio, asisti por un piso y sali, con otro de mejor precio y calidad